VSNL Tata Indicom Broadband - Tips

Seems like no one else here uses VSNL TATA Indicom Broadband...

Well, a few things i would like to advise future customers are

1)to CONFIRM whether you have feasability in your area, coz there've been many cases where they changed their feasability reports AFTER they had confirmed the availability in the particular area... that too AFTER you pay the Installation amount!

2) Watch out for the method of payment of the bill. In Chennai, they have only ONE billing office where you can pay your bills (Its idiotic since they've got numerous TataIndicom Walky Centres, which REFUSE broadband payments!! :O )
Thats unless you DONT have a cheque-book, so you can easily drop off a cheque at an ICIC ATM..

3)Delays. They'll tell you that they'll give you a connection/solve your problem, etc within a short period of time(one week, 24 hours,etc), but we Indians know we should multiply that time by 5..

4)Be prepared with your aspirin for headaches. I heard that they disconnect you if you're late in paying the bill by ONE day! And they charge you Rs.250 for a reconnection within 24 hours.

5)Shoddy wiring. At least thats what they've left me with..

6) Better stick to the unlimited plans if you can, coz i've met a few people with over-sized bills.

So far i've found only 2 advantages->

1) 99% Uptime. i've lost my connection only once in the last 4 months.
2) Absolutely no port blocking, so download all you like from where ever using whatever.

Oh, and be sure to check www.tataindicombroadband.com often, coz i nearly missed their latest reduction in prices..

Take care
Regards

Vince